User-Oriented Methods for Early Design and Evaluation of Intelligent Environments
نویسندگان
چکیده
In this paper, we present our position on user experience methods for designing and evaluating intelligent environments in a user assistance context; a combination of narrative interviews, a scenario-based approach and finally Wizard-of-Oz prototyping. Users typically do not have any experience with intelligent environments, making it difficult to reliably assess user experience with such systems. An integrated scenario helps us focus on the user from the beginning on, narrative interviews help us understand the user in a very early phase of development and Wizard-of-Oz prototyping allow us to test early and often in the design of intelligent environments. The application of these three methods in a specific project on cognitive vision is described, as well as their advantages and disadvantages as methods for assessing user experience in intelligent environments in general.
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